Yes, C Baze's official mobile app is available for both Android and iOS.
For Android users: The app may not be available in all countries on the Google Play Store, so download the APK file directly from the C Baze website. Before installing, go to your phone's settings and enable "Unknown Sources" or "Install Unknown Apps" — Settings → Security → Unknown Sources.
For iOS users: Search "C Baze" on the App Store, or log in to the site to find the iOS download link.
After installing the app, simply log in to your existing account — no new registration needed. The app includes all features: betting, deposits, withdrawals, and live scores.
To update your profile information on C Baze, log in and click the profile icon at the top right, then go to the "Profile Settings" or "Personal Information" section.
What you can change yourself: Your email address, contact preferences, and notification settings can be changed directly.
Mobile number change: To change your registered mobile number, you'll need to contact support — as it is the primary means of identity verification. You'll need to prove access to both the old and new numbers.
Name change: Your name cannot be changed directly after registration — any change is matched against the ID proof submitted during KYC. Please email support to request this.
C Baze's policy allows each person to hold only one account — no individual may open two accounts.
However, two separate individuals in the same household — each with their own national ID, mobile number, and payment account — may maintain separate accounts. Logging in from the same device is fine, as long as the accounts genuinely belong to two different people.
Actions That May Result in Account Closure:
- Two accounts registered with the same mobile number or email
- Two accounts under the same person
- Transactions on two accounts using the same bKash/Nagad number
Forgot your password at C Baze? You can reset it in just a few minutes. Here are the steps:
- Step 1: Go to cbaze.best and click the "Forgot password?" link on the login page.
- Step 2: Enter your registered mobile number (including +880) and tap the "Send OTP" button.
- Step 3: Enter the 6-digit OTP sent to your mobile within 5 minutes.
- Step 4: Set a new password — at least 8 characters, using a mix of uppercase, lowercase, and numbers.
The entire process typically takes 2–3 minutes. If you don't receive the OTP, wait 1 minute and tap "Resend".
At C Baze, how a bet is settled when a match is cancelled or abandoned depends on the circumstances:
Match Fully Cancelled: If a match is cancelled before it begins or before any balls are bowled, your stake is generally refunded in full. The amount is typically returned to your account balance within 24 hours.
Interrupted Matches (DLS or Reduced-Overs): In cricket, if the result is determined by the DLS method, that result stands as final. If the match stops before a specified number of overs or runs, settlement is based on the bet type.
On accumulator bets: If one event in an accumulator is cancelled, that leg is removed and the bet is recalculated using the remaining odds.
The minimum bet amount at C Baze depends on the bet type and market:
- Sports Betting (Single): Usually starting from a minimum of ৳50.
- Accumulator Bet: Minimum ৳50 — though each leg must meet a specific stake requirement.
- Live Betting: Usually a minimum of ৳100 — this limit exists because odds change rapidly during live play.
- Casino Slots: Many games can be played from as little as ৳10, with some premium games requiring higher amounts.
- Live Casino tables: Minimum ৳200, depending on the table.
The maximum bet amount varies depending on the market, event, and your account status. The applicable limit is displayed on the bet slip before you confirm your bet.
There are two ways to deactivate or close your account at C Baze:
Temporary Break (Cooling-Off or Self-Exclusion): Log in and go to Account Settings → Responsible Gaming. From there, choose a cooling-off period of 1 day to 6 weeks, or self-exclusion from 6 months to permanent. Cooling-off periods end automatically and reactivate your account, but self-exclusion cannot be reversed before the set period expires.
Permanently close account: Send an email to support@cbaze.best with the subject "Close My Account". Your request will be processed within 72 hours of receipt.
- Make sure to withdraw any remaining balance before closing your account.
- If you have active bets, your account will be closed once they are settled.
- Bonus balance cannot be withdrawn — only real money is eligible for withdrawal.